Privacy Policy

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Note: This is a non-binding English translation. The legally binding version is the original Spanish, available at privacidad.html.

1. Data Controller

Company: VS Logistics
Address: Ulloa, Heredia, Costa Rica
Email: sales@vslogistics.cr
Phone: (506) 8783-4730
Website: https://vslogistics.cr

2. Data we collect

Through the contact form on this website we collect the following personal data when you voluntarily provide it:

• Full name
• Email address
• Company name (optional)
• Phone number (optional)
• Message or inquiry

We do not collect sensitive data nor perform automated profiling of users.

3. Purpose of processing

The data collected is used exclusively to:

• Respond to your inquiries and quote requests
• Contact you regarding VS Logistics services
• Provide commercial follow-up on your request

4. Legal basis

Processing of your data is based on the consent you grant by completing and submitting the contact form, in accordance with Law No. 8968 — Law on Protection of Persons regarding the processing of personal data of the Republic of Costa Rica.

5. Data retention

Your data will be retained for the time necessary to handle your inquiry and the corresponding commercial follow-up period, or until you request its deletion. It will not be retained longer than necessary for the stated purposes.

6. Disclosure to third parties

VS Logistics does not sell, rent or transfer your personal data to third parties. Data may be processed by the form service provider (Web3Forms) solely to deliver your message, under their own privacy policies.

7. Your rights

Under Law 8968 and its regulations, you have the right to:

• Access the personal data we retain about you
• Rectify inaccurate or incomplete data
• Delete your data when it's no longer necessary
• Object to the processing of your data

To exercise any of these rights, write to sales@vslogistics.cr stating your request. We will respond within a maximum of 10 business days.

8. Security

VS Logistics adopts reasonable technical and organizational measures to protect your personal data against unauthorized access, loss or destruction. Data transmission through the form is performed over an encrypted connection (HTTPS).

9. Changes to this policy

We reserve the right to update this privacy policy. Any changes will be posted on this page with the corresponding update date. We recommend reviewing it periodically.

10. Contact

If you have questions about this policy or the processing of your data, you can contact us at sales@vslogistics.cr or call us at (506) 8783-4730.