Finding a good supplier is the foundation of a successful import. China has thousands of factories and traders, but also risks: that is why picking the cheapest is not enough, you must vet before paying. Here we explain where to look and how to make sure the supplier is reliable.
Where to look for suppliers
- Alibaba: the most used platform for international trade (B2B). Ideal to start.
- 1688: China's "internal Alibaba", with lower prices, but in Chinese and aimed at the local market (usually needs an intermediary).
- Made-in-China, Global Sources: other B2B platforms.
- Fairs: the Canton Fair and sector fairs, for direct contact.
Factory vs. trader
Not everyone who sells is a manufacturer. A trader (intermediary) can give you more variety and better English communication, but at a higher price. A factory usually gives a better price on volume, but less flexibility. Neither is "bad": what matters is knowing who you are dealing with and that they are reliable.
How to vet a supplier (key to not losing money)
- Business license: ask for their business license and check the name matches the bank account.
- Track record and reputation: check years on the platform, reviews and whether they are a "Verified Supplier".
- Samples: request samples before a large order to assess the real quality.
- Communication: a good supplier responds clearly, fast and resolves technical questions.
- Inspection: for large orders, hire a factory or goods inspection before shipment.
Safe payments
Avoid paying 100% upfront to a new supplier. The usual is a deposit (e.g. 30%) and the rest against documents or before shipment. Use traceable methods and, if the platform offers it, buyer protection (such as Alibaba's Trade Assurance).
Written by the VS Logistics team.
Need to move your cargo without headaches?
At VS Logistics we give you a transparent all-in rate and expert guidance for your import. Reply within 24 hours.